Are There Any Honest Mechanics?

suprra_girl · 04-06-2006, 11:16 AM

i had a similar thing happen

a 2.8l turbo deisel van came in to get his exhaust leak fixed

exhaust leak was coming from the manifold

we spend about 2 hours removing manifold + turbo etc and find that the exhaust has been leaking for quite some time and blew holes in the gasket and started blowing holes in the manifold surface, also the manifold had been welded before trying to fix another hole (which started cracking)
we quoted him a mere $400nzd/300usd? to get the manifold machined flat again and new gasket and labour inclusive

we actually took the manifold & turbo up to show him what was wrong so he would understand

we then got it machined and all back together and now the exhaust leak is quiet as a mouse (cept for some engine noise which was there the whole time just couldn't hear it clearly due to the exhaust leak)

he pays for the job and takes his van away

the next day he comes down and says....

customer: i can't find the parts you put on, i lifted the passengers (left side of car) seat and everything, you didn't replace anything you just took my money and spent it on something else and didn't touch my car
that thing you showed me had way too many holes for my van and that turbo is way too big for my van

me: um, your van is quiet isn't it (i didn't say... umm your td03 or whatever is on mitsubishi delica vans is wayyyyyyyyyyyy too small for my car LOL)

customer: that doesn't matter you charged me way to much to fix fak all

me: now if you look under your drivers seat you will find that your manifold has been tank cleaned and welded

customer: no you haven't been under there, nothings moved

me: look, we did the job, your van no longer has an exhaust leak which you can clearly hear

customer: rant rant rant keeps going on about how we ripped him off

me: yea whatever dude, we did the job now please stop harassing us

that was about 6 months ago now... and gee, his van is still quiet as a mouse haha
we even told him to go to another mechanic and get them to check it, dunno if he ever did
told him he could ring the reconditioner shop we got it machined at and he said no i won't because he'll be a friend of yours and just tell me whatever you want him to

just one more example of a pig headed customer

04-06-2006, 11:16 AM	#19
suprra_girl 7M POWAH! ;) Join Date: Jun 2004 Location: New Zealand Posts: 2,312	i had a similar thing happen a 2.8l turbo deisel van came in to get his exhaust leak fixed exhaust leak was coming from the manifold we spend about 2 hours removing manifold + turbo etc and find that the exhaust has been leaking for quite some time and blew holes in the gasket and started blowing holes in the manifold surface, also the manifold had been welded before trying to fix another hole (which started cracking) we quoted him a mere $400nzd/300usd? to get the manifold machined flat again and new gasket and labour inclusive we actually took the manifold & turbo up to show him what was wrong so he would understand we then got it machined and all back together and now the exhaust leak is quiet as a mouse (cept for some engine noise which was there the whole time just couldn't hear it clearly due to the exhaust leak) he pays for the job and takes his van away the next day he comes down and says.... customer: i can't find the parts you put on, i lifted the passengers (left side of car) seat and everything, you didn't replace anything you just took my money and spent it on something else and didn't touch my car that thing you showed me had way too many holes for my van and that turbo is way too big for my van me: um, your van is quiet isn't it (i didn't say... umm your td03 or whatever is on mitsubishi delica vans is wayyyyyyyyyyyy too small for my car LOL) customer: that doesn't matter you charged me way to much to fix fak all me: now if you look under your drivers seat you will find that your manifold has been tank cleaned and welded customer: no you haven't been under there, nothings moved me: look, we did the job, your van no longer has an exhaust leak which you can clearly hear customer: rant rant rant keeps going on about how we ripped him off me: yea whatever dude, we did the job now please stop harassing us that was about 6 months ago now... and gee, his van is still quiet as a mouse haha we even told him to go to another mechanic and get them to check it, dunno if he ever did told him he could ring the reconditioner shop we got it machined at and he said no i won't because he'll be a friend of yours and just tell me whatever you want him to just one more example of a pig headed customer __________________ Please use the forum to ask your questions as they will get replied to much faster than pming me Pics of my build. "Good girls are just bad girls that don't get caught" Do a diagnostic first!