That's BS man... unless there was oil pouring down the side of the filter or they flat out forgot to put it on I VERY seriously doubt they did jack wrong (this time anyway).
You already had a knock, just because it disappeared (VERY briefly) before this happened doesn't rule out mechanical failure due to wear or the fact that (as you admit) you were running her WAY low on oil...
Suck it up man... it's quite likely you're the one at fault here.
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